PRIVACY POLICY

Who Are We?

The website www.footfitness.uk is operated by Rechelle Evans Foot Fitness. We are the 'controller' under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Whose Data Do We Hold?

We may hold data about the following individuals:

• Employees
• Customers and clients
• Suppliers and service providers
• Advisers, consultants, and other professional experts
• Complainants and enquirers

What Data Do We Collect?

We only collect information necessary for providing our services. This includes:

• Personal details
• Family, lifestyle, and social circumstances

Special Categories

We may also collect information categorized as 'special', such as:

• Physical or mental health details

Basis for Processing

We process your personal data based on one or more of the following:

• Necessity for providing our services
• Compliance with legal or regulatory obligations
• Legitimate interests
• Your consent (which can be withdrawn at any time, provided the data is not required for legal or regulatory purposes)

How Will We Use Your Data?

Your information may be used for:

• Providing our services
• Promoting our services
• Maintaining accounts and records

Who Will We Share Your Information With?

We adhere to strict rules about sharing your information, which may include:

• Medical experts
• Insurers
• Healthcare professionals

How Long Will We Keep Your Information?

We retain your information for the duration of our services and for up to ten years afterwards.

Security Arrangements

We ensure all your information is kept secure using appropriate technical and organizational measures.

What Rights Do You Have?

Under the GDPR, you have the following rights:

• Right to be informed
• Right of access
• Right of rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object
• Rights concerning automated decision-making and profiling

Please note that some rights are subject to overriding legal requirements and regulations.

Rights of Access

• You have the right to see the information we hold about you.
• To access this, submit a written request to our data protection officer, along with proof of identity.
• We typically process requests free of charge within 30 days, but reserve the right to charge a reasonable fee and extend the period by up to two months if the request is unfounded, vexatious, or complex.

Who Can You Complain To ?

• If you are dissatisfied with how we use your information or respond to your request, please write to us at our office address.
• If unresolved, you can contact the Information Commissioner's Office (ICO) at www.ico.org.uk